Evaluation of agent-based interactive systems, application to an information assistance system: first results
Résumé
The evaluation of interactive systems is a wide and rich research domain: many methods,
criteria and tools are available. In this article, we are focused on agent-based
interactive systems. We first describe the agent oriented architecture used in our
researches. Then we propose an evaluation approach based on three complementary
techniques: assistance evaluation tool, questionnaire, and verbalization. The
validation of our approach occurred within the framework of a project involving an
industrial partner which is running the current urban transport network (tramway
and bus) in the town of Valenciennes, France. The main results of the evaluation of
an agent-based Information Assistance System (IAS) are presented. This evaluation
is based on two scenarios: normal or distrupted running mode. This evaluation has
been conducted in laboratory.
Origine | Fichiers produits par l'(les) auteur(s) |
---|