Towards a context based Evaluation Support System for Quality in Use assessment of mobile systems
Résumé
Mobile applications, which introduce a new style of interaction between the final user and the mobile systems, are used in different contexts of use. So, a context based evaluation of the Quality in Use (QinU) of such systems becomes required. In this work, we present a method towards supporting evaluators to assess QinU of mobile systems. We propose a context model that defines a set of contextual attributes for considering the mobility aspect during the evaluation. Also, we provide an evaluation support system that allows a quantitative measurement of criteria defined by ISO/IEC 25010 QinU model. We show that the continuous change of the context affects the use of a mobile system by presenting a series of evaluation results drawing on 6 user profile.