Contribution and limits of UML models for task modelling in a complex organizational context: case study in the healthcare domain
Résumé
The task analysis and modelling domain is very
rich in concepts, models, methods and tools. This
paper focuses on contributions and limitations of
UML models for task modelling in complex
organizational contexts, in which certain situations
can be critical for human beings. Our case study is
in the healthcare domain, specifically the
medication ordering and administration process
implying many human actors ; in this research
project, the objective is to design and realize new
information and cooperative systems. Designing
such new systems allows new organizational
problems to be considered. In this paper, we
explain how we have used several UML models to
describe certain aspects of the organization and
show the advantages and limitations of UML
modelling.